Your privacy matters to us. This policy explains how Respond Logistics collects, uses, and protects your information.
1. Who We Are
Respond Logistics is an independent HGV driver recruitment specialist providing temporary Class 1 and Class 2 driver solutions to businesses across the UK.
We’re committed to protecting your personal information and being transparent about how we use it.
2. Information We Collect
We collect personal data to help us match drivers with work placements and provide recruitment services to our clients.
This may include:
- Contact details – name, phone number, email, address
- Employment details – CV, qualifications, work history, right-to-work documents
- Driver information – licence type, endorsements, experience, and preferences
- Client data – business contact information, job requirements, and correspondence
- Website data – IP address, device information, and usage analytics (for website improvement)
3. How We Use Your Information
We use your data to:
- Match drivers with suitable work opportunities
- Contact you about available placements or recruitment needs
- Manage payroll, compliance, and right-to-work checks
- Communicate with clients and candidates
- Improve our services and website experience
- Meet legal and regulatory obligations
4. How We Store and Protect Your Data
Your personal data is stored securely on our systems.
We use industry-standard measures to prevent unauthorised access, loss, or misuse.
We only keep your information for as long as necessary to fulfil the purpose it was collected for, or to comply with legal requirements.
5. Sharing Your Data
We may share your data with:
- Clients looking to hire drivers (only relevant professional information)
- Payroll providers or umbrella companies (if applicable)
- Government or regulatory bodies (where legally required)
- We never sell your data to third parties.
6. Your Rights
Under data protection laws, you have the right to:
- Access the personal data we hold about you
- Request corrections to inaccurate information
- Request deletion of your data (where applicable)
- Withdraw consent for us to process your data
File a complaint with the Information Commissioner’s Office (ICO) if you’re unhappy with how we’ve handled your data
To exercise your rights, email us at: enquiries@respondlogistics.co.uk
7. Cookies & Website Tracking
Our website may use cookies to enhance your browsing experience and analyse site performance.
You can disable cookies in your browser settings at any time.
8. Updates to This Policy
We may update this Privacy Policy from time to time to stay compliant with new laws or reflect service changes.
The latest version will always be published on our website.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Respond Logistics
Email: enquiries@respondlogistics.co.uk
Phone: 07786 074 792